![]() ![]() ![]() You will be advised of how the product will be exchanged or if applicable when a refund will be issued.The reason for requesting a return or replacement.To return your faulty product - Please contact our support team on 00 (lines open Monday - Friday 08:30 - 17:00) and have, ready the following information: Products within the manufacturer's specific warranty period will be repaired, replaced, or a refund given at the discretion of the Company The complete product must be returned unless, if agreed by the Company, a specific part may be returned. Products that are faulty must be returned as soon as possible after the fault is discovered and must be within the manufacturer’s warranty period which is usually 12 months. We do hope that you will enjoy your purchase, however if you do need to return your product (see conditions below), please contact our sales team on 01902 790900 who will be happy to advise you, or email lines open Monday - Friday 08:30 - 17:00 ![]()
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